Home / Policies / Crédit NoGeek and Reward Points
These pages explain how NoGeek sells digital and physical products, handles orders, protects customer data, reviews refunds, and sets fair rules for events, rewards, and customer conduct.
Crédit NoGeek is an internal store credit usable only on NoGeek for eligible products.
Crédit NoGeek may be granted as a refund method accepted by the customer, a commercial gesture, a promotional reward, a tournament or contest reward, or a conversion from eligible Reward Points.
Crédit NoGeek is not money, electronic money, cryptocurrency, a bank account, a payment account or an investment product.
Crédit NoGeek cannot be transferred, sold, withdrawn, exchanged for cash or used outside NoGeek.
NoGeek may refuse, cancel or reverse Crédit NoGeek obtained through fraud, abuse, technical error, chargeback, cheating, duplicate account creation or violation of NoGeek policies.
If a customer is legally entitled to a refund, NoGeek will not force the customer to accept Crédit NoGeek instead of the required refund.
Reward Points are loyalty points that customers may earn through eligible purchases, promotions, events or other actions defined by NoGeek.
Reward Points are not money, are not electronic money, cannot be transferred, cannot be withdrawn and cannot be exchanged directly for cash.
When the customer reaches the required threshold, eligible Reward Points may be converted into Crédit NoGeek according to the conversion rate and conditions displayed by NoGeek.
NoGeek may change the earning rate, conversion rate, eligible products, thresholds and conditions of the Reward Points program.
NoGeek may cancel or adjust Reward Points obtained through fraud, abuse, refund, chargeback, technical error, duplicate accounts, cheating or violation of NoGeek policies.
Read other NoGeek policies